Testimonials from Students

  • More Capacity, Capability, Quality

    “Caitlin’s class is AMAZING. I had played around with AI and I thought I was doing a pretty good job, but I knew I’d gotten as far as I could go with the free info out there. I needed an extra helping hand to get to the next steps and actually see some time savings from these tools.

    Caitlin’s class was EXACTLY what I needed, and now Claude is giving me more capacity and capability, which means the quality of my work goes up too. Bonus: I can make more tools for myself based on what I learned in class because Caitlin teaches the principles, not just a one-time process.”

    — Emily Carter, Director of Marketing, Spring 2026 Cohort

  • Easy to Implement

    “Big thank you to Caitlin Ferguson for last week’s CHIEF AI Forum session.

    In 20 minutes, she reframed context-setting for LLMs. Her solution is elegantly simple, easy to implement, and it gets the model to deliver outputs that feel Director-level+. Highly recommend.”

    —Katie Montbriand, Founder & Investor, Summer 2026 Cohort

  • 35% Better Quality, Reduced Back-and-Forth (1 hr Class)

    “A big thank you to Caitlin Ferguson for her workshop, AI 201: Beyong Prompting to Operating. In only one hour, she easily helped me increase the quality of my ChatGPT outputs by 35%. Caitlin introduced a tool she calls the Keystone Document, which gives your AI more context: how you work, what kind of output you expect, and what “excellent” looks like to you. With the Keystone to reference, prompts became more helpful and the back-and-forth dropped significantly for me.

    If you’re looking to make AI more actionable in your day-to-day operations, this workshop is absolutely worth your time.”

    —Brenton Semplak, Healthcare Operations Leader, Fall 2025 1-hr Class

  • From prompting to reliable building

    “Big shoutout to Caitlin Ferguson for a great session on how to integrate AI into my Ops practice! The class was super practical and broadly applicable. If you’re curious about going past simple prompts to building something reliable, check out her class.”

    — Danny Ndungu, Partnerships Manager, Winter 2025 Cohort

  • Most Practically Useful AI Training

    Description goes here“I’ve been looking for a few months for a worthwhile, hands-on course to uplevel my own agent-building and workflows for my agency.

    I found it.

    I’ve been taking Caitlin Ferguson’s AI for Operations course and, two sessions in, it’s the most practically useful AI training I’ve come across.
    It’s entirely hands-on. You’re building.”

    —Christina Ra, Founder, Raconteur Strategies

Big Ideas, Real Impact. Students’ Builds.

None had built automations before. In three sessions, this is what the Spring 2026 cohort built.

A PR agent that manages the process

Drafts a release from an intake form it designed, flags claim language that risks legal exposure, tracks approvals so she can pause and resume — then matches each release to the journalists who cover that beat. Increases the number and quality of press releases that go out each week.

A daily business development intelligence tool

Every morning at 9am, unattended, it pulls funding databases and the headlines for distress signals like layoffs. Her assistant just forwards the result along. A manual routine, fully handed off.

An executive inbox triage

A traffic cop for a founder's inbox, designed by his Chief of Staff. The senders who matter route to the top, some get a calendar invite, the rest are triaged based on custom rules. Drafts replies in his voice. From overwhelm to “inbox-ten” a day.

A multi-company research skill

Feed it a spreadsheet of clients and it runs structured research on each, on a schedule. When Claude truncated her inputs, she diagnosed it and restructured them — now it suggests its own searches.

A tool to move to-dos from transcripts to Slack

Every evening at 5pm, her agent reviews her Granola notes, identifies tasks that should be shared with the team, develops the language to delegate, and tags the right individuals in Slack with details.